managed services
Managed Services
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Professional Services
24x7 network monitoring
With Managed Services, clients enjoy 24x7 Network Monitoring. This technology allows Fidess Engineers to monitor a network and alert clients to any imminent problems. This is known as Remote Administration and it can prevent minor IT problems from turning into performance problems, downtime, loss of data, or security breaches.

24x7 Network Monitoring provides the following:

  • Proactive 24x7, 365 days-a-year monitoring of servers and desktops
  • Remote Management that reduces repair time
  • Free Antivirus Checks every day
  • SpyWare Scans & Removal every day
  • Laptops monitored in the field
  • Fastest response to IT issues
  • Fix-it before it breaks strategy
Fidess will be immediately notified of any system problem or failure that has occurred or is imminent. We promise improved network and hardware performance, fewer growing pains via network capacity management, increased employee productivity by automating routine administrative functions, and greater protection against security breaches.

Our experience demonstrates that by proactively managing IT systems, on-site visits are more productive and less intrusive. Fidess Engineers know exactly what's wrong with a system before they arrive on-site.
 
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